Once a record has been submitted for approval, it can be pulled back by a Quality Owner or the Approver/Editor who originally submitted it. Whomever pulls back the record may make modifications to it and then re-submit it for approval.
Note: This video was created using V1.25.13. Enzyme is updated weekly so some elements may change.
Pullback Approval Items
Access the Approval Modules under Process in the Navigation menu.
In the Approvals Module, scroll down to the record and click Pullback on the record in which you are interested. Confirm the pullback request.
Once confirmed, the record will once again be in the draft state.
Click on Edit to view the full history of the record including approval, denials and pullbacks.
- Change Requests will be shown in draft state in the Approvals Module. You can make the necessary edits and resubmit it.
- Approvable items like Complaints, Audits, Suppliers, NCs, and CAPAs, the records will return to a draft state and the record will disappear from the Approvals Module. You can edit the item in the module itself and resubmit for approval from the respective module.
If you have any questions, you can reach us through the in-app chat or email us at firstname.lastname@example.org.