Admins can set the Reported and Analyzed codes for their company.
It can be accessed from Complaint Settings under the User Settings menu.

Edit Reported Codes and Source Type

“As Reported” and “As Analyzed” codes are used to briefly describe with a few words or a phrase what is being reported by the complainant source and what the Company’s completed evaluation of the complaint concluded. These provide a mechanism by which the Company can track and trend complaint reporting of issues and analysis conclusions from investigations. 

Source Type are the source categories from which complaints are reported to the company. 

Here’s an example of a matching pair of As Reported and As Analyzed codes: As Reported - R003 - Stent does not deploy; As Analyzed - A015 - Graft cover detached from handle.

Click on the + to add a new code or Source Type or Edit to update an existing code or Source Type.  

Be sure to Save Changes when you are done. 

If you have any questions, you can reach us through the chat or email us at support@enzyme.com. 

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