The ZenDesk integration is useful for connecting your feedback tickets to Complaints in Enezyme.
To setup you will need access to ZenDesk and the ability to create an API token.
- Login to Enzyme and navigate to the ZenDesk Integration
- Login into your ZenDesk instance and generate an API token
- Take the token, paste it into Enzyme along with your email address and organization name
To use ZenDesk you can link from a Complaint. Here are the instructions:
How do I view a complaint?