The ZenDesk integration is useful for connecting your feedback tickets to Complaints in Enzyme.
To setup you will need access to ZenDesk and the ability to create an API token.
- Login to Enzyme and navigate to the ZenDesk Integration under the Integrations menu.
- Login into your ZenDesk instance and generate an API token
- Take the token, paste it into Enzyme along with your email address and organization name
To use ZenDesk you can link from a Complaint. Here are the instructions:
How to Manage Complaint Records.
If you have any questions, you can reach us through the in-app chat or email us at email@example.com.