The ZenDesk integration is useful for connecting your feedback tickets to Complaints in Enzyme.

To setup you will need access to ZenDesk and the ability to create an API token.

  • Login to Enzyme and navigate to the ZenDesk Integration under the Integrations menu.
  • Login into your ZenDesk instance and generate an API token
  • Take the token, paste it into Enzyme along with your email address and organization name

To use ZenDesk you can link from a Complaint. Here are the instructions:
How to Manage Complaint Records.

If you have any questions, you can reach us through the in-app chat or email us at support@enzyme.com.


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