Nonconformances (NC) that are not associated with CAPA’s can be edited or cancelled by users with permission level of Quality Owner, Approver and Editor.

Note: This video was created using V1.26.0. Enzyme is updated weekly so some elements may change.  

Access the Nonconformance module from the Navigation bar under Improvement

In the NC module, hover over and click on the closed NC in which you are interested. Click on the Edit icon.

Edit and updated the NC record as needed. Once you are done, at the bottom of the form click on Save Changes. You will be asked to confirm if you want to reopen the NC.

When you click OK, the NC will now be in the draft phase again and you’ll be taken back to the NC module. Then you can reopen the NC and re-submit it for approval.

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