If at any time you need to reset your password, you can do so from your company's Enzyme log in screen (yourcompany.enzyme.io). 

Note: This video was created using V1.24.2. Enzyme is updated weekly so some elements may change.  

Reset Password

First click on Forgot Password.

Enter in the email address you use to access your Enzyme account. Then click on Request New Password.  You will be emailed a temporary password.

Note: Be sure to look out for the most recent email from Enzyme as emails can sometimes get grouped together if you are using Gmail.  

In your email, click on Change my password

You will be asked to create a new password: 

  • Use a complex password with varying the amount of capital letters, lower case letters, numbers and symbols.  Enzyme uses a highly secure password strength algorithm. 
  • Use a unique, random password and a password generator can help generate/manage all your passwords. 
  • Change your password every 180 days/6 months

When the password you have set is strong, the bar will turn green and you will be able to proceed.  When you are done, click Request new password

Your password has been reset. You will be taken back to the log in screen and you can now log in with your new password. 

If you have any questions, you can reach us through the in-app chat or email us at support@enzyme.com. 

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