Once your product has launched, you must document your post market activities in Enzyme.
This includes:
Managing customer complaints
Documenting Nonconformances (NC's)
Escalating Noncoformances( NC's) to CAPA if needed
Periodically performing audits
Support
Your Enzyme Instance
As you proceed through the course, you can log into your instance of Enzyme to complete the actions.
Your company's URL: [yourcompanyname].enzyme.io
Support Center
Access the comprehensive Support Center through the '?' in the navigation menu. The Support Center has step-by-step articles and videos on product features and modules.
Enzyme Training Environment
If needed, Enzyme can provide you with access to our training environment so you can try out some of the features explained in the course.
Training URL: training.enzyme.io
If you would like access, please ask your Enzyme Customer Service Rep for an account.
Chat
Reach us through the chat in your environment or email us at support@enzyme.com for any questions or feedback.